Refunds & Returns Policy

Last updated: January 2026

At Grapfisrt, operated by Negotium LLC, customer satisfaction is important to us. This policy outlines the terms under which refunds or returns may be requested.

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1. Digital Services & Products

Grapfisrt primarily offers digital services and/or digital products. Due to the nature of digital offerings:

 ● All sales are generally final

 ● Once a service has started or a digital product has been delivered, it cannot be returned

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2. Refund Eligibility

Refunds may be considered only under the following circumstances:

 ● Duplicate payment made by mistake

 ● Service not delivered as agreed

 ● Technical issues preventing access to a purchased digital product (not caused by user error)

Refund requests must be submitted within 7 days of purchase.

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3. Non-Refundable Situations

Refunds will not be issued for:

 ● Change of mind after purchase

 ● Dissatisfaction due to unmet expectations without breach of agreement

 ● Failure to use the service or product

 ● Delays caused by incomplete or incorrect information provided by the customer

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4. Subscription Services (If Applicable)

For subscription-based services:

 ● You may cancel future billing at any time

 ● No refunds will be provided for the current billing cycle once charged

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5. How to Request a Refund

To request a refund, please contact us with the following details:

 ● Full name

 ● Email address used for purchase

 ● Order or transaction details

 ● Reason for the refund request

📧 Email: grapfirstsupport@gmail.com

Our team will review your request and respond within 5–7 business days.

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6. Approved Refunds

If approved:

● Refunds will be processed to the original payment method

 ● Processing time may vary depending on your bank or payment provider

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7. Changes to This Policy

We reserve the right to update or modify this Refunds & Returns Policy at any time. Changes will be effective immediately upon posting on our website.

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8. Contact Information

For questions regarding this policy, contact:

Negotium LLC
30 N Gould St #55334
Sheridan, WY 82801
United States

📧 Email: grapfirstsupport@gmail.com
🌐 Website: https://grapfisrt.com/